Introduction

Ask MiniMo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate educational tool. Please read this policy carefully to understand our practices regarding your information.

📋Important Notice

Ask MiniMo is an independent educational tool and operates separately from Momentus Real Estate Group. Information collected through Ask MiniMo is used solely for operating and improving this educational service and is not used for real estate brokerage purposes. Use of Ask MiniMo does not create any client relationship with Momentus Real Estate Group.

Information We Collect

Information You Provide

Conversation Data: When you interact with MiniMo, we collect the messages you send and receive. This helps us provide relevant responses and improve our service.
Account Information: If you subscribe to our paid plans, we collect your email address through our secure payment processor.
Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card number on our servers.

Information Collected Automatically

Usage Data: We collect anonymous usage data such as pages visited, features used, session duration, and general interaction patterns.
Device Information: We may collect information about the device you use to access our service, including device type, operating system, and browser type.
Log Data: Our servers automatically record information including your IP address, access times, and referring URLs.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our educational AI service
Improve and personalize your experience with MiniMo
Process payments and manage subscriptions
Communicate with you about your account or service updates
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns to improve our service
Ensure the security and integrity of our platform
Comply with legal obligations

How We Do NOT Use Your Information

To be clear, we do NOT:

Sell your personal information to third parties
Use your information for real estate brokerage purposes
Share your conversations with third parties for marketing purposes
Use your information to create a broker-client or agent-client relationship
Contact you with unsolicited real estate services

Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: We work with trusted third-party service providers including:
- OpenAI for AI processing
- Stripe for payment processing
- Hosting and infrastructure providers
Legal Requirements: We may disclose information if required by law, court order, or government request.
Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Conversation data may be retained to improve our AI service. If you cancel your subscription, we will retain your information for a reasonable period to allow for reactivation, after which it will be deleted or anonymized.

Your Rights and Choices

You have the following rights regarding your information:

Access: You can request a copy of the information we hold about you.
Correction: You can request that we correct inaccurate information.
Deletion: You can request that we delete your information, subject to legal requirements.
Opt-out: You can opt out of promotional communications by following the unsubscribe instructions in emails.
Data Portability: You can request your data in a portable format where technically feasible.

To exercise these rights, please contact us through the contact information provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience and understand how visitors interact with our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Note that disabling cookies may affect some functionality of our service.

Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

International Users

Our Service is operated in the United States. If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through Momentus Real Estate Group.

Address:
4501 Merlot Ave, Suite 200
Grapevine, TX 76051